内科医疗服务专员-北京-00287

面议 北京 3-5年 本科 全职
和睦家医疗 2017-07-21 更新 2017-10-16 截止

内科医疗服务专员-北京-00287

职位描述
Job Responsiblities:
*Help internal medicine clinic to improve patient satisfaction andexperience by collection survey, analyzing data, improve communicationbetween patient, physician and nurses, involve with the servicesimprovement project.

*Maintain clinic working flow smoothly, keep patient waiting area cleanand tidy, walking around and coordinate patient’s concern.

*Help to promote internal medicine with marketing and IT department.

*Assist physician with patient medical report and delivered to patient.

*Solve patient’s complain at the preliminary level and coordinate withrelated department and staff.

*Assist department chair and clinic manager with quality improvementprojects

*Trace and update of department O&I

*Manage clinic promotion on the website, like Update department microblog, Coordinate with IT and Marketing for event

*Provide translation services when needed

Skills and Requirements:
*Ability to handle multiple tasks at one time

*Excellent Chinese and English in written and oral

*Excellent computer skills (Word/Excel/PowerPoint)

*Professional telephone etiquette

*Basic management and coaching skills

*Good inter-personal skills

*Excellent communication skills

*Excellent problem solving skills

*Be organized

*Must be a good team player

*Medical or Nursing knowledge background is ideal

*Knowledge and insight into the local community in Beijing

*Hospital or service organization background preferable

Qualifications:
*Bachelor degree in Medical Science preferred

*Two years Experience in Nursing and Patient Services preferred

职位要求
  • 护理学

  • 本科

  • 3-5年

工作地址

北京

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