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丁香人才 > 职位招聘 >销售人员及行政管理招聘 >北京销售人员及行政管理招聘 >Receptionist Administration 前台行政专员-Beijing-01133招聘

Receptionist Administration 前台行政专员-Beijing-01133

和睦家医疗 2017-05-28发布 2017-08-18截止
  • 学历要求: 大专
  • 英语要求: 良好
  • 年龄要求: 不限
  • 专业要求: 不限
  • 工作年限: 不限
  • 月薪范围: 面议
  • 职位性质: 全职
  • 工作地点: 北京市
  • 职称要求: 不限
  • 招聘人数: 10人

职位描述

岗位职责
• Be ready to greet patients.
• Provide excellent services in greeting customers.
• Direct patients in the right direction, escort patients as much aspossible
• Explain services to patients
• Promote the hospital and its services
• Interact with patients with any issue, answer patient inquiries andassist patient when required with any issue,
• Keep up to date with everything that is happening at UFH in order toinform patients and answer questions thoroughly
• Assign medical record number for new patients
• Explain registration process to new patients and assist in thecompletion of necessary forms.
• Obtain verification of patient’s personal identification uponregistration and financial insurance documents.
• Enter mandatory fields of patient information and complete patientregistration in the system.
• Track the registration mistakes correction.
• Admission, discharge and transfer of inpatients
• Assist in scheduling appointments including all satellite clinics
• Introduce membership information
• Announce codes - Red, yellow, green, pink, blue
• Switchboard operator: handling incoming calls, transfers calls torelevant departments, assists in scheduling appointments, providedirections and answer general inquires etc.
• Answer general patient inquiries and assist patient when needed,
• Take messages on the telephone and make sure they are deliveredimmediately
• Keep lobby and front desk tidy and orderly
• Act as triage liaison calling the ER Nurse or clerk for medicalissues.
• Assist patients by booking airline tickets, hotel rooms, order flowersand providing patient and visitors with local information they mayrequest.
• Maintain at least 98% accuracy in daily completeness of mandatoryfields report.
• Help send fax, assist patient use public website, and call longdistance calls.
• Call security guard and/or Ayi for clinics
• Sell gift shop items and flowers
• Maintain good working relations with all departments
• Other tasks that are allotted by management.
• Attend meetings as required.
• Keep work area neat and organized
• Comply with other assigned work by Supervisor.

Other duties preformed :
• Update on call lists, and call the on call physician accordingly.
• Maintain sufficient supply of doctor’s name cards and flyers/brochuresin the lobby

Night shift duties also includes:
• Check the daily registration accuracy, make the audit report. (whennight shift)
• Act as ER clerk when the clerk is off. (when night shift)
任职条件
• Ability to handle multiple tasks at one time;
• Friendly and outgoing personality
• Excellent oral English and written English;
• Intermediate computer skills (Word/Excel/PowerPoint);
• Professional telephone etiquette;
• Good inter-personal skills
• Excellent communication skills
• Basic problem solving skills
• Be organized
• Must be a good team player
职位概述
To ensure patient’s registration data is accurate, greet and assistpatients who visit the hospital or who phone with inquiries or makeappointments.
部门概述
United Family Hospitals & Clinics is a pioneering, internationalstandard healthcare organization in China, our sole mission is toprovide comprehensive, integrated healthcare services in a uniquely warmand caring patient and family service-oriented environment.

联系人: 人力资源HR

地    址:上海市长宁区仙霞路1139号

关于和睦家医疗

和睦家医疗(United FamilyHealthcare),是在华具备高水平的开拓性医疗机构。和睦家在亚洲的宗旨是,提供综合性的医疗服务,创造以患者为中心的家庭式就医环境。

和睦家医疗成立20年来,已经在北京、上海、天津、广州、无锡和青岛设立了医院及诊所,为当地居民提供高质量的医疗服务。北京、上海和广州的和睦家医院及诊所已经通过了国际联合医疗委员会(JCI)的认证,这是和睦家一贯宗旨的最好例证:坚守国际标准的医疗品质,确保患者的安全健康,提供卓越的医疗服务。

北京和睦家医院(BJU)

公司地址:朝 ...详情

单位概况

和睦家医疗
近两周应聘简历处理率:20%
医疗/护理/保健/卫生
民营医院 其他
1000~9999人
上海市长宁区仙霞路1139号
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