丁香人才 > 职位招聘 >医药研发/制药生产招聘 >重庆医药研发/制药生产招聘 >Technical Consultant 医疗信息系统技术顾问招聘

Technical Consultant 医疗信息系统技术顾问

飞利浦(中国)投资有限公司 2016-12-05发布 2017-01-18截止
  • 学历要求: 本科
  • 外语要求: 不限
  • 年龄要求: 不限
  • 专业要求: 不限
  • 工作年限: 不限
  • 月薪范围: 面议
  • 职位性质: 全职
  • 工作地点: 重庆市
  • 职称要求: 不限
  • 招聘人数: 若干

职位描述

Technical Consultant

BU(产品部): Philips HealthTech
Location:重庆

PURPOSE目
Deliver qualified service to customers including pre-selling support, project Implementation, and 2nd line post service in customer organization. This position is very important to ensure project delivery and technical support, and is playing a very important role in the growth of customer service business and sales business.

WORKING RELATIONSHIPS工作关系
直接汇报关系的上级职位: Delivery leader
对外关系(需要同哪些外部机构进行联系及其目的)
External Customer: Deliver professional service to customer and ensure customer satisfaction.
Support Function: Ensure the service process correct implementation
Sales Distributor: Cooperate with CS sales distributor in varied sales or marketing activities.

PRINCIPAL ACCOUNTABILITIES主要工作职责
•Is responsible for the project management of HIT solution product delivery.
•Is reponsible for CCS (Connected Care Solution) service delivery, especially for ICCA site.
•Is responsible for HIT solution product technical support during pre-sales phase(system archiecture, workflow analysis, system integration and solution proposal).
•Manage solution product project in CS business scope.
•Collaborate with CS field service team to provide technical and soluiton support onsite or remote on operational or maintenance to customer of Healthcare IT system Serves as customer contact on technical and service related problems.
•Introduces IT skill to enhance IT capability of CS field service team.
•Introduces new supporting process and platform to improve the quality and productivity of CS IT related product.
•BIU contact and escalation management for HIT product and solution.

MAJOR CHALLENGES主要挑战
•Work professionally and effectively to deliver healthcare IT technical support and service.
•Communicate and work with CS sales team pursue business opportunity.
•Multi-tasks management and people handling.
•Can travel in China.

JOB REQUIREMENTS岗位要求
a) Education学历:
•College, University Bachelor or above
•Advanced Information Technology Certificate or equivalent in computer science.
b) Experience工作经验:
>3 years work experience on customer service in Healthcare informatics industry

该单位 HR 近两周的应聘简历处理率: 20%

联系人: Sissi NI

地    址:上海市田林路888弄10号

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