Collection Specialist_应收账款专员-Shanghai-01304

面议 上海 1-2年 学历不限 全职
和睦家医疗 2017-03-28 更新 2017-05-28 截止

Collection Specialist_应收账款专员-Shanghai-01304

职位描述
岗位职责
Example of Duties:
1. Completes follow up on all claims until payment is received.
2. Tracks payments received and posts all payments to patient accountsincluding payments from insurance carriers, governmentagencies/companies and their fiscal intermediaries, self-insuredpatients.
3. Gathers data on daily, monthly and yearly basis to determine creditstatus of patient accounts. Runs routine report to check on creditstatus.
4. Reviews each account via computer, reports and other informationsources and identifies delinquent accounts, aging period and paymentsources and determines appropriate recommendation.
5. Reviews delinquent accounts with Manager, follows credit/collectionpolicies including writing adjustments to accounts and participates inmonthly A/R review.
6. Performs progressive collection actions including contactingpatients/insurance companies by telephone, mail, email and resubmittingclaims to third party reimbursers.
7. Closely reviews weekly reports to help set collection goals.
8. Makes adjustments to patient accounts according to written policiesand procedures, prepares account write-off when collection effortsexhaust.
9. Documents all actions related to patient’s account as permanentrecord.
10. Updates patient account information in the system and developsreports as requested.
11. Responds to and follows through on patient and insurance relatedinquiries to assure customer satisfaction.
12. Contributes possible software improvement ideas to assist in processflow.
13. Maintains strictest confidentiality of patient information.
14. Generates deposit slips and make the daily cash deposits to thebank.
15. Prioritizes work received and completes in a timely manner.
16. Participates in professional development activities.
17. Assists other office personnel in the performance of their duties asassigned and performs related work as required.
任职条件
Performance Requirements:
Knowledge Skills and Abilities-
Knowledge of medical terminology and insurance industry. Knowledge ofclinical charging, coding and insurance billing procedures. Knowledge ofmedical collection practices, policies and procedures. Independence indecision making, excellent oral, written English and computer skills.Professional telephone etiquette. Ability to establish and maintaineffective working relationships with patients, employees and the public.Good time management skills and must be able to prioritize.
Minimum Education Requirement-
College degree preferred
Minimum Experience Requirement-
Two years working experience in accounts management or related areas.Working experience in SHU or other health care organization will be aplus.
Certificate or Licensing Needed –None
职位概述
Uses collection techniques to keep accounts receivable current includingmonitoring for delinquent payments.
Processes unpaid accounts by contacting patients and third partyreimbursers and takes progressive and aggressive collection action toensure timely payment. Responsible for posting all payments, balancingwith the computer reports and answering all patient questions in aprofessional and friendly manner.
Requires high level of public contact and excellent interpersonalskills.
Can assume decision-making responsibilities in manager’s absence and asdirected by manager.
部门概述
上海和睦家医院(SHU)是纳斯达克上市公司美国Chindex集团(股票代码:CHDX)和上海长宁区中心医院共同组建的合资医院,于2004年12月1日开始营业。上海和睦家医院的宗旨是:在家庭般温馨舒适的就诊环境里,为患者提供独特的、全方位的医疗服务。

上海和睦家医院具有自己特定的建院目的,是一家获得JCI国际认证的综合性医院,拥有来自全球的高水平医务人员,同时可与全球40多家保险公司直接结算。上海和睦家医院设有24小时开放的急诊室,可为患者提供门诊和住院服务,医院还配备了一流的手术室、放射科、药房和化验室。

上海和睦家医院在选择具有国际背景的高级医生和本土专家时,不仅考察其培训经历和专业知识是否卓越,还要考察他们的同情心、同理心以及是否真正有兴趣在多元文化环境中工作。除了具有高水平的医疗团队外,上海和睦家医院还与来自地方教学医院及亚洲地区医疗机构的医学教授和顾问建立了良好的工作关系。

上海和睦家医院是值得您信赖的健康伙伴!
职位要求
  • 学历不限

  • 1-2年

工作地址

上海

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