丁香人才 > 职位招聘 >生物化工招聘 >生物信息招聘 >上海生物信息招聘 >黄浦区生物信息招聘 >Bioinformatics Support Scientist 1 (6 Months Contract to Permanent)招聘

Bioinformatics Support Scientist 1 (6 Months Contract to Permanent)

宜曼达贸易(上海)有限公司 2016-12-09发布 2017-02-28截止
  • 学历要求: 硕士
  • 英语要求: 良好
  • 年龄要求: 不限
  • 专业要求: 生物学,统计学...
  • 工作年限: 不限
  • 月薪范围: 面议
  • 职位性质: 兼职
  • 工作地点: 上海市黄浦区
  • 职称要求: 初级
  • 招聘人数: 1人

职位描述

Position Summary:
As a Bioinformatics Field Support Scientist you will provide both pre-sales support to prospective customers and the sales organization (approx. 30% time allocation) and post-sales support and training to customers, in-house support scientists and Field Applications Scientists (approx. 70% time allocation) on Illumina’s NGS data analysis pipelines and applications as well as microarray data analysis.

Task and Responsibilities:
- Provide technical support and advice during the sales cycle to customers and the sales organization.
- Help to maintain and increase product usage through technical presentations and demonstrations.
- Troubleshoot issues related to software performance.
- Assist customers with and provide analysis of customer data.
- Handle problem recognition, analysis, resolution, and follow up for complex problems.
- Develop, coordinate and conduct both basic and advanced informatics training and seminars for customers and staff.
- Work on key projects requiring bioinformatics expertize
- Develop and maintain positive relationships with customers.
- Actively participate in product development teams capturing customer needs and feature requests, support of customer beta tests, and development of training and documentation prior to product launch.
- Develop and improve key company processes that support our mission of building a world-class customer support organization.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

工作职责包括但不限于:
- 在销售周期内为客户和销售组织提供技术上的支持和建议。
- 通过技术讲解和示范来协助维持并提高产品的使用率。
- 解决分析软件使用上的相关问题。
- 为客户提供协助必要时能分析数据。
- 具备识别问题、分析问题、解决问题并参与解决复杂问题的能力。
- 针对客户和员工制定、协调和开展基础和高级信息培训和研讨会。
- 发展并维护与客户的良好合作关系。
- 主动了解客户需求和对产品特性上的要求并反馈给产品研发团队,为外部产品测试提供支持,并参与制定产品发布前的培训和文档。
- 我们致力于成为世界一流客户支持,这也要求不断开发和改进关键的工作流程。

以上任务和职责只是此职位的基本职能;随着企业运营情况的变化,您可能需要适度承担一些额外的工作。

All About You
Requirements:
- 3+ years relevant experience.
- Excellent understanding of bioinformatics/genetics, sequence alignment algorithms or related disciplines.
- Experience with common software toolkits for NGS analysis
- Experience with scripting languages (e.g. perl, PHP), preferably in a Unix/Linux environment.
- Biotech experience preferred with previous experience in a direct external customer support role preferred.
- Basic experience in software installation on Unix desired.
- Demonstrated written and verbal communication and training skills.

Educational:
- MS or PhD in Bioinformatics, Statistics, or Statistical Genetics required, or M.S. with sufficient experience in a bioinformatics related field .

Illumina is an Equal Opportunity Employer.

For interested applicants, please do the following:
1. Visit our Careers Page at http://www.illumina.com/company/careers/illumina-careers.html
2. Click 'Search Careers' and enter 3706BR in the 'Auto req ID' field to proceed with the application.

联系人: 宜曼达人事部

地    址:中国上海市淮海中路333号瑞安广场2210室

All About Us

Illumina is improving human health by unlocking the power of the genome. Our focus on innovation has established us as the global leader in DNA sequencing and array-based technologies, serving customers in the research, clinical and applied markets. Our products are used for applications in the life sciences, oncology, reproductive health, agriculture and other emerging segments.

lllumina has experienced phenomenal growth from $10 million in revenues in 2002 to approximately $1.9 billion in 2014. Forbes named Illumina #1 on the 2009 list of 25 Fastest-Growing Technology Companies in the United States, the second time over a three year period that Forbes ranked Illumina #1 on its list of rapidly growing technology companies. Illumina was also named #1 smartest company in the world as part of MIT’s 2014 Technology Review. As of December 2014, the company had a $26 billion market capitalization. ...详情

单位概况

宜曼达贸易(上海)有限公司
近两周应聘简历处理率:20%
制药/生物工程
生物企业 其他
1000~9999人
中国上海市淮海中路333号瑞安广场2210室
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