Customer Service Officer (Reception function )-Shanghai-01398
任职条件 1. Proficient in both oral and written English. You must be able tocommunicate effectively in English to work in this English language workenvironment. 2. Professional telephone etiquette. 3. Ability to establish and maintain effective working relationshipswith patients, employees and the public. 4. Good time management skills and must be able to prioritize. 职位概述 1. Processing calls and taking messages 2. Setting and maintaining clinic appointments. 3. Managing the daily clinic activities through the Hospital InformationSystems. 4. Preparing and processing medical files. 5. Checking and ensuring the accuracy of the patient registrationdetails & documenting completion. 6. Maintaining sufficient doctor's name card available in the clinic. 7. Assisting physician and nurse on patient communication. 8. Recording and tracking clinic activity. 9. Other duties as assigned.