丁香人才 > 职位招聘 >客服及技术支持招聘 >北京客服及技术支持招聘 >Patient Experience Director, UFH招聘

Patient Experience Director, UFH

和睦家医疗 2016-12-04发布 2017-05-31截止
  • 学历要求: 不限
  • 外语要求: 不限
  • 年龄要求: 不限
  • 专业要求: 不限
  • 工作年限: 不限
  • 月薪范围: 面议
  • 职位性质: 全职
  • 工作地点: 北京市
  • 职称要求: 不限
  • 招聘人数: 1人

职位描述

Basic Purpose of the role:

Responsible for planning, directing, organizing and coordinating the overall activities and functions of the patient experience department/section. This responsibility requires achieving and maintaining professional standards within the department, ensuring the efficiency and quality of services provided and proper delegation and supervision of daily departmental/sectional tasks and duties.

Key Responsibilities:

• Ensuring good customer service, and promoting and maintaining customer service standards
• Managing relationships
• Ensuring Personal Effectiveness
• Setting up strategies and planning for the patient experience department
• Managing the human resources within department
• Advising on Special Projects
• Advising and supporting the board in major patient experience related discussions
• Reporting

• Bachelor's degree or equivalent in Business Administration or any relevant field OR Diploma in relevant field with 3 years of additional experience.
• 8-10 years of relevant experience of which minimum 5 years progressive leadership responsibility in a large healthcare organization
• Proficiency both in Chinese and English language.
• Strong analytical, problem-solving, negotiation, organization skills
• Ability to meet goals and deadlines, and deal with multiple issues simultaneously (multitask) and move them all towards resolution
• Recognized certifications such as Certified healthcare access manager (CHAM) or equivalent is desired.
• Strong service orientation with ability to influence others and collaborate cross functionally is desired.
该单位 HR 近两周的应聘简历处理率: 20%

联系人: 人力资源HR

地    址:北京市朝阳区将台路2号

Pioneering Healthcare in China: United Family Healthcare


United Family Healthcare (UFH) is an international hospital and clinic network that provides private, premium healthcare. Founded in 1997, UFH has remained true to its pioneering vision. All UFH hospitals and clinics provide patients with high quality premium healthcare in a personalized setting, often surpassing the standard of service found elsewhere in Asia or the world.


Beijing United Family Hospital (BJU ...详情

热门职位

patient director
Copyright © 2007-2016 DXY All Reserved. 浙B2-20070219(含BBS) (浙)-经营性-2012-0008 浙卫网审[2014] 40号