OBGYN inpatient and NICU Service Coordinator

面议 北京 3-5年 本科 全职
和睦家医疗 2016-11-24 更新 2017-05-21 截止

OBGYN inpatient and NICU Service Coordinator

As the first line of contacts for OBGYN/NICU inpatient needs and acts asbridge between patients and Hospital internal parties in the medicalservices chain to provide and ensure the best medical experience forpatients.

• Introduce hospital and department scope of services to patients in apleasant, helpful manner
• Provide assistance to doctors, nurses, cashiers, precertification,pharmacists and other staff in the department when needed to communicateeffectively with patients
• Daily visit OB and NICU inpatients, rounding and assist on their needs
• Coordination of services for patients/families during admission withnurses, treating doctor and physiological services (when needed)
• Maintain confidentiality and comply with professional ethics accordingto professional and Hospital standards
• Be part of the multidisciplinary patient rounding
• Main point of coordination between the OB ward an home healthcare
• Work closely with the department staff to make sure the quality of thecare provided to the patient.
• Collects patient satisfaction survey data and prepares reports thatreflect the level of activity and relative satisfaction of the servicesprovided to patients.
• Understand hospital policy and procedure, implement the policy andstandard.
• Be alive to new ideas which could benefit the department and deliverhigh quality service to patients
• Ensure patient complaints are properly logged and acted upon by tryingto avoid any patient leaving the hospital dissatisfied.
• Assist head nurse to maintain the quality accuracy of record on HBsystem through website.
• Assist midwife to maintain the quality and accuracy of birth log.
• Flexibility to be on call and work on weekends
• Attend different level of meetings as required
• Any other duty assignment as needed

Above college degree in Nursing or Medical science preferred
Three years or more OBGYN experience
  • 本科

  • 3-5年





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