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Sales Ops Specialist (Ref: 5597BR)

宜曼达贸易(上海)有限公司 2016-12-08发布 2017-07-12截止
  • 学历要求: 不限
  • 外语要求: 不限
  • 年龄要求: 不限
  • 专业要求: 不限
  • 工作年限: 不限
  • 月薪范围: 面议
  • 职位性质: 全职
  • 工作地点: 上海市黄浦区
  • 职称要求: 不限
  • 招聘人数: 1人

职位描述

All About Us

Do you want to make a difference? Illumina’s mission is to improve human health by unlocking the power of the genome. If that inspires you, let’s talk. We’ve built a culture fueled by innovation, collaboration and openness, and established ourselves as the global leader in DNA sequencing and array-based technologies. Our people and our technology change lives by driving advancements in life sciences,oncology, reproductive health, agriculture and other emerging markets. We are deeply passionate about what we do, because we know that our work has the power to improve lives.

We’re an established company with a track record of phenomenal growth. Our revenue grew from $10 million in 2002 to approximately $2.2 billion in 2015. Our growth isn’t just revenue, we’ve been hiring the best and the brightest. Perhaps that’s why MIT has ranked Illumina near the top of its World’s Smartest Companies list three years running, including #1 in 2014. If you thrive in a brilliant, fast-paced, and mission-driven environment, Illumina is the place for you – imagine the possibilities.


Position Summary:

Illumina is improving human health by unlocking the power of the genome. Our focus on innovation has established us as the global leader in DNA sequencing and array-based technologies, serving customers in the research, clinical and applied markets. Our products are used for applications in the life sciences, oncology, reproductive health, agriculture and other emerging segments.

lllumina has experienced phenomenal growth from $10 million in revenues in 2002 to approximately $2.2 billion in 2015. Forbes named Illumina #1 on the 2009 list of 25 Fastest-Growing Technology Companies in the United States, the second time over a three year period that Forbes ranked Illumina #1 on its list of rapidly growing technology companies. Illumina was also named #1 smartest company in the world as part of MIT’s 2014 Technology Review. As of February 2016, the company had a $21 billion market.

This position is based in Shanghai and responsible for supporting Sales personnel with the creation of sales quotations and providing sales administrative support. This includes managing and participating in projects and on-going functions that support the quotation process and other administrative sales functions. The ideal candidate should be excited to be working with colleagues across Asia, and be capable of adjusting to differing cultural nuances. This may, on occasions, extend to working and aligning with the global Illumina sales operations teams. This role’s primary driver is the provision and enablement of accurate quotes to our customers in an efficient and timely manner. The ideal candidate is perceptive and capable of identifying actions or processes that are against the best interests of the company and be capable of taking appropriate action to escalate and correct the issue where appropriate. They must also be able to readily adapt to changing needs of our customers and sales team.

All About You

Responsibilities:

• Generate quotations based on product specifications, pricing, and discount levels as per Illumina’s then current pricing policy.
• Be aware of the details of the Illumina Pricing and related policies and be able to advise others on key aspects of these policies.
• Be proficient in Illumina’s quoting and customer management tools.
• Create and update required data in Illumina’s web-based customer resource systems/databases.
• Provide support to Sales personnel on pricing, approval, and quotes related inquiries.
• Conduct quote-related trainings to Sales personnel and Illumina sales channel partners (distributors).
• Work with marketing and sales to create and update regional price list.
• Compile information, analyze data, prepare reports on trends in quotes generated (volume, products, source, etc.) and other areas of sales administrative support. Provide recommendations to resolve problems or improve business processes.
• Identify and resolve customer satisfaction and/or operational issues proactively by engaging cross functions at varying levels to seek appropriate solutions to meet internal and business partners’ requirements.
• Trigger escalations appropriately and seek approvals for non-standard business practices.
• Lead or participate in projects involving process improvements, new business process rollout, and new system implementations. Includes beta-testing and providing feedback on pre-launch sales admin tools.
• Ensure SOX/ISO/audit compliance and quality requirements are met.
• Review terms and conditions for adherence to internal policies.
• Assist with sales team processes including staff onboarding/off-boarding, sales analytics support and sales team technology deployment and review.
• Assist in co-ordination and execution of sales events including online meetings and in-person events.
• General sales administration and support functions for Illumina sales reps and managers

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Requirements:

• 2-3 years of relevant experience.
• Strong written and verbal communication skills in Mandarin & English.
• Strong attention to details and commitment to deliver quality work in a timely manner.
• Demonstrated ability to multi-task, work in team settings, and work independently when required.
• Possess an open, flexible, and positive can-do attitude with good communication and interpersonal skill.
• Thorough knowledge of Microsoft Office and Outlook and possess an innate ability to navigate through new software applications. Software, especially web-based software, shouldn’t scare the ideal candidate. Experience with SAP a plus.

Education:

• Bachelor’s degree or equivalent in business, life science or other related field.

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

联系人: 宜曼达人事部

地    址:中国上海市淮海中路333号瑞安广场2210室

All About Us

Illumina is improving human health by unlocking the power of the genome. Our focus on innovation has established us as the global leader in DNA sequencing and array-based technologies, serving customers in the research, clinical and applied markets. Our products are used for applications in the life sciences, oncology, reproductive health, agriculture and other emerging segments.

lllumina has experienced phenomenal growth from $10 million in revenues in 2002 to approximately $1.9 billion in 2014. Forbes named Illumina #1 on the 2009 list of 25 Fastest-Growing Technology Companies in the United States, the second time over a three year period that Forbes ranked Illumina #1 on its list of rapidly growing technology companies. Illumina was also named #1 smartest company in the world as part of MIT’s 2014 Technology Review. As of December 2014, the company had a $26 billion market capitalization. ...详情

单位概况

宜曼达贸易(上海)有限公司
近两周应聘简历处理率:20%
制药/生物工程
生物企业 其他
1000~9999人
中国上海市淮海中路333号瑞安广场2210室
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