岗位职责: Working in outpatient and inpatient within clinical departments. Tosupport department chair and every section chief in the department, tocoordinate patient care with physicians, patients and all relevantparties and ensure quality of care in a cost-effective manner; tosupport the development of relevant departments in revenue growth,marketing promotion and quality improvements; to play a primary role ofpatient service and service line development.
工作职责Responsibilities: Oversee department operation, including analyzing and forecasting theoperational status; involvement in the operation strategy planning andafterwards execution of the approved business plans; In charge of marketing promotion of clinical services, including butnot limited to patient education composing in new media, designing ofservice packages and the afterwards promotion inside and outsidehospital, collecting and analyzing patient data and market data onacceptance level of existing services etc; To coordinate patient care with doctors (both internal and external),patients and all relevant parties to ensure high quality care; To maintain strategic relationship with external medical resources andto bring in new service development opportunities, and address any oftheir issues as needed; In charge of external communications and coordination for partieswithin and beyond hospital to ensure quality healthcare from marketingand admin support perspectives; Taking care of the administrative support issues in clinicaldepartments, including but not limited to meet arranging, schedulemaintaining, paper works preparation, meeting minute taking and followup actions communicating and tracking, filing etc; To generate regular business reports to support management’ Physician shift scheduling; Other assignments by management. 任职资格: 任职要求 Qualifications: • Bachelor’s degree • Previous experience in clinical operation or healthcare strategy desired • Previous hospital or healthcare experience a must • Bilingual Chinese English a must – additional language competence a plus • Team player and be able to work independently
技能 Skills: • Great communications skills; • Great quantitative and qualitative analysis skills; • Proactive and professional; • Fast learner and committed to quality and details; • Ability to work with people of different background. • Ability to establish and maintain effective working relationship withpatients, physicians internal and external and also the public; • Strong ability of English writing and speaking
知识 Knowledge: • Understand hospital policies and departments; • Keep updated medical knowledge as department needs • Adheres to hospital confidentiality policy. • Knowledge and insight into the local community in Shenzhen • Healthcare, consulting or strategy background preferable • Market planning and market research, such as conducting market survey,intelligence information collection • Data analysis, such as strategic insights based on businessintelligence data