Job Responsiblities: *Help internal medicine clinic to improve patient satisfaction andexperience by collection survey, analyzing data, improve communicationbetween patient, physician and nurses, involve with the servicesimprovement project.
*Maintain clinic working flow smoothly, keep patient waiting area cleanand tidy, walking around and coordinate patient’s concern.
*Help to promote internal medicine with marketing and IT department.
*Assist physician with patient medical report and delivered to patient.
*Solve patient’s complain at the preliminary level and coordinate withrelated department and staff.
*Assist department chair and clinic manager with quality improvementprojects
*Trace and update of department O&I
*Manage clinic promotion on the website, like Update department microblog, Coordinate with IT and Marketing for event
*Provide translation services when needed
Skills and Requirements: *Ability to handle multiple tasks at one time
*Excellent Chinese and English in written and oral