Business Office Specialist 商务部专员

面议 北京 经验不限 学历不限 全职
和睦家医疗 2017-08-23 更新 2017-12-13 截止

Business Office Specialist 商务部专员

• Post payments to patient accounts as needed
• Answer patient questions in a professional and friendly manner
• Completes follow up on all claims until payment is received
• Tracks payments received and posts all payments to patient accountsincluding payments from insurance carriers, governmentagencies/companies and their fiscal intermediaries, self-insuredpatients
• Reviews each account via computer, reports and other informationsources and identifies delinquent accounts, aging period and paymentsources and determines appropriate recommendation
• Reviews delinquent accounts with Supervisor, follows credit/collectionpolicies including writing adjustments to accounts and participates inmonthly A/R review
• Performs progressive collection actions
• Documents all actions related to patient’s account
• Updates patient account information in the system as needed
• Responds to and follows through on patient and insurance relatedinquiries to assure customer satisfaction
• Help team leader standardize billing workflow
• Help team leader make training plan
• Participates in professional development activities
• Responsible for creating daily report that details collection effortsmade and amounts collected. Will be sent daily to the CollectionsManager to consolidate report for all Financial Counselors and then sendto BO Manager on daily basis.
• Responsible for informing Supervisor if they foresee a difficultpatient encounter and to prepare the best method for handling thesituation before the patient arrives
• Gather medical information from patient records as requested byinsurance companies
• Monitor medical requests for completed in a timely manner
• Communicate with clinic assistants and medical doctors
• Identify missing information in files and return documents toappropriate individuals for proper completion
• Assists in resolving billing issues with other departments
• Perform related tasks as assigned by the team leader or manager.

• Minimum education- completion of Junior College,Nursing degree helpfulbut not necessary
• Working experience in accounts management or in a health careorganization preferred
• Would be good to have medical billing and insurance experience
• Good oral and written English skills.
• Requires high level of public contact and excellent interpersonalskills
• Independent decision-making skills
• Good time management and prioritizing skills
• Maintains strictest confidentiality
• Good computer skills– excel, database, Accounting system knowledge
• Excellent analytical and problem solving skills
• Ability to establish and maintain effective working relationships withmedical staff
  • 学历不限

  • 经验不限


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