Customer Service Specialist 客户服务专员-Beijing-00286

5,000-8,000 北京 经验不限 大专 全职
和睦家医疗 2017-09-23 更新 2018-03-20 截止

Customer Service Specialist 客户服务专员-Beijing-00286

职位描述
Responsibilities
Greet patients and check patients in, update patient's information onPIMS.
Handle incoming calls, take messages and route messages to appropriateparty.
Set and maintain physician/clinic appointments.
Manage daily clinic activities through HIS.
Prepare medical files and insurance claim froms for direct billing.
Check and ensure the accuracy of the patient registration details anddocument completion.
Maintain sufficient doctors' name cards available in the clinic.
Assist physicians and nurses on patient communication.
Record and track on outpatient clinic activities.
Maintain the waiting area tidy and clean.
Perform any other duties as assigned.
Requirements
College graduate ( higher education preferred)
Nursing or medical background is preferred
Ability to handle multiple tasks at one time and able to work underpressure and in a fast pace working environment.
Excellent oral and written English and Chinese.
Good computer skill.
Professional telephone etiquette.
Good customer service skill.
Be a team worker and flexible.
Outpatient clinic operation and clerical duties.
职位要求
  • 其他

  • 大专

  • 经验不限

  • 不限

工作地址

北京 查看地图

和睦家医疗

医疗/护理/保健/卫生

民营医院 其他

1000~9999人

近两周简历处理率 20%
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