201810-124121 Applications Specialist

面议 湖北宜昌市 经验不限 本科 全职
罗氏诊断产品(上海)有限公司 2018-11-16 更新 2019-11-08 截止

201810-124121 Applications Specialist

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职位描述

Responsibility
You will be responsible for Applications Support, assists on sales andmarketing team for product promotion. 提供产品技术支持,协助销售和市场人员推广公司产品
- Actively promoting Roche Applied Science products and services offeredby the company to the customers (end users) as well as to solveapplication / product problems promptly and completely and assistingBusiness Area to achieve overall its monthly and yearly sales target andobjectives; 向客户(终端客户)推广部门产品,及时解决产品出现的问题,协助部门完成月度和年度指标
- Delivering product and system training to the customers (distributorsand end-customers) and to help in new product launch. Conducting producttechnical training for internal Sales / Engineers/distributors andfollowing up with training feedback; 对客户(经销商和终端客户)进行产品培训,协助新产品上市。对内部销售、工程师和经销商提供产品相关的技术培训并跟进培训结果反馈。
- Coordinating instrument installation with Service Engineer andconducting application training for end users after installation ofinstruments; 配合维修工程师进行仪器安装,对用户进行培训
- Visiting client regularly and promoting reagent for value-basedmanagement. Solving application / product problems promptly andcompletely from end users; 定期拜访客户,促进试剂消耗,及时全面地解决客户提出的产品应用问题
- Maintaining and updating products information in a timely manner; 及时地维护和更新产品信息
- Coordinating customer evaluation of products. Paying periodical visitsto Key Accounts for getting user feedbacks on our products and services;submiting call report to line managers. Assisting customers in theinterpretation of test results, explaining test result to customers toreach agreement; 协助客户共同完成产品评估,定期拜访重点客户,搜集客户对产品和服务的反馈;及时向直线经理递交拜访报告。协助客户对测试结果进行解读,向客户解释测试结果,达成一致。
- Keeping good and up to date customer base and paying periodic visitsto Key Accounts for delivering product information and getting userfeedbacks on our products and services. 更新客户资料,拜访重点客户,传递产品信息,并及时得到用户的反馈
Qualification
You should hold:
- At least Bachelor Degree in Clinical Diagnostics or AppropriateScience or Medical discipline; 大学以上学历,医学检验专业或相关专业
- Proficiency in both spoken and written English and good command of MSoffice software application; 熟练掌握英语口语及书面表达,熟练应用微软办公软件
- Product & Application Expertise. 产品和应用的专业知识
You should have good track record for working in a MNC company for twoor more years, with related work experience in sales & applicationsupport. The ability to effectively work within a diverse environment,develop new customers while maintaining all existing accounts, delivereffective application service. 两年以上外企销售或应用支持相关工作经验。适应多变的工作环境,维护现有客户以及发展新的客户,提供客户服务
职位要求
  • 医学检验

  • 本科

  • 经验不限

  • 不限

工作地址

湖北宜昌市西陵区 查看地图

联系人

湖北医院 宜昌市医院

specialist

罗氏诊断产品(上海)有限公司

医疗设备/器械

其他单位 其他

1000~9999人

近两周简历处理率 91%
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