Department Revenue Operation Department Job Grade Reporting To Senior Billing Officer Job Summary Carry out daily billing function in line with companyguideline.
Education / Training • Minimum education- College diploma Experience • At least 1 or 2 years experience in similar billingposition in International Healthcare Facility.
Skills and Attributes • Ability to operate a computer and basic officeequipment. • Must be well organized, adaptable and willing to learn. Be able towork well under pressure. Occasional overtime maybe required. • Good communicational and customer care skills. • Good Computer Skills. • Maintains strictest confidentiality and adheres to all guidelines. • Good communicational and customer care skills. Skill in answeringtelephone in a pleasant and helpful manner. • Ability to establish and maintain effective working relationships withclients, other staffs and insurance company. • Manual dexterity needed for using calculator and computer keyboard. • Insurance claim experience is bonus. Duties and Responsibilities • Calculate charges and create bills inprecise way. • Explain bills to clients about breakdown of expense. • Maintain payment records for all the transactions and make paymentarrangement for clients. • Verify table of benefit with insurance company for clientbefore/during/after service. • Collaborate with Customer Service to handle billing inquiries frompatients • Dealing with patient complaint about bill and resolving discrepanciesor errors. • Identify and resolve patient billing complaints and report to BusinessOffice Manager. • Conducts self in accordance with company employee manual. • Maintains strictest confidentiality and adheres to all guidelines. • Ability to prioritize and manage multiple responsibilities Special Conditions • Experience working in a healthcare organization ispreferred • Additional education/experience may be substituted forexperience/education