Medical Consultant(医学顾问)

面议 北京 3-5年 本科 全职
安援救援管理服务(北京)有限公司 2017-08-18 更新 2017-10-19 截止

Medical Consultant(医学顾问)

Job Responsibility:

Deliver high-level on-line health&medical consultation in aprofessional and courteous
manner to customers in line with company standards
Perform telephone-based health&medical consultation to clients andrecommend
appropriate individ ualized measures based on company procedure
Implement schedules and appointments for customers based on the company
guideline/telephony scripts.
Provide health&medical advice to customers in all cases
Ensure that all existing operating service standards are consistentlymet and devise
strategies toimprove these further.
Develop and maintain good working relationships with all departments andsupport them
according to their needs,such as good team work with medical AC,training and
health&medical knowledge sharing etc.
Document conversations, actions, and correspondence into customerservice system to
ensure the customers are updated accurately and timely on the progressif any.
Any other ad hoc projects and administrative tasks when required.

Required Qualifications
Medical &health background is mandatory, national registeredphysician/doctor
qualification certificate is required
More than 3 years clinical medicine work experience in 3A hospital orinternational
clinic is preferred
Good communication skills and customer service awareness
Good written and oral English
Good computer skills in Microsoft software and documentation skills
Demonstrated ability to grasp and comprehend concepts quickly andmaintain
awareness for industr trends and standards.
Good plan-making & execution abilities.
Good interpersonal / training skills

上班时间:8:00 ~ 20:00,其他时间on call

  • 全科医学

  • 本科

  • 3-5年






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